Terms and Conditions

Welcome to the website of Tranquil Bloom Spa Ltd. Please read these Terms and Conditions carefully before using our services or accessing this website. By using this website and engaging with any of our services, you agree to be bound by these Terms and Conditions.

1. Company Information

2. Services

Tranquil Bloom Spa Ltd offers luxury spa treatments, holistic massage therapy, skincare facials, aromatherapy, body scrubs and wraps, and wellness consultations designed to promote relaxation and wellbeing.

3. Use of Website

By accessing this website, you agree to use it only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else\'s use and enjoyment of the website.

3.1 Intellectual Property

All content on this website including text, images, graphics, logos, and trademarks are the property of Tranquil Bloom Spa Ltd or its licensors and are protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without prior written permission.

4. Booking and Payment

Bookings for spa treatments and wellness consultations must be confirmed through approved channels and payments completed as specified. Tranquil Bloom Spa Ltd reserves the right to refuse service or cancel bookings in cases of non-payment or breach of these Terms and Conditions.

5. Cancellation and Refund Policy

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• Cancellations must be made at least 24 hours before the scheduled appointment.
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• No-shows or late cancellations may incur a charge up to the full cost of the booked service.
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• Refunds are provided only under exceptional circumstances at the discretion of Tranquil Bloom Spa Ltd.
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6. Health and Safety

Clients must disclose any medical conditions, allergies, or other health issues before receiving treatments to ensure safety and suitability. Tranquil Bloom Spa Ltd reserves the right to decline or modify services based on health information provided.

7. Limitation of Liability

Tranquil Bloom Spa Ltd endeavors to provide quality services; however, to the fullest extent permitted by law, we exclude all liability for any loss, damage, or injury arising out of, or in connection with, the use of our services or this website.

8. Privacy

Any personal information collected during bookings or consultations is handled in accordance with our Privacy Policy, ensuring confidentiality and compliance with applicable data protection regulations.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time without prior notice. Continued use of the website or services after changes are published constitutes acceptance of the updated terms.

10. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in Bath, Somerset.

11. Contact Information

For any questions regarding these Terms and Conditions or our services, please visit us at the address above or contact us through our official communication channels.